FAQs

Frequently Asked Questions

What methods of payment do you accept?

We accept major credit and debit cards, Afterpay, and other available payment options shown at checkout.

How long will it take for my order to ship?

Orders placed by 3 PM on our business days will ship the same day. Orders placed after 3 PM, or on Sundays or Mondays when we are closed, will ship the next business day. Once your order ships, you’ll receive tracking information so you can follow your delivery.

What shipping methods do you offer?

We offer multiple shipping options. Available shipping methods, estimated delivery times, and rates will be displayed at checkout so you can select the option that works best for you.

Do you offer free shipping?

Yes. We offer free shipping on orders over $100.

How can I track my order?

Once your order ships, you’ll receive tracking information using the contact information provided with your order. Please allow time for the carrier to update the tracking information after your package has been shipped.

Can I change or cancel my order?

We process orders quickly, so we cannot guarantee that an order can be changed or canceled once it has been placed. Please contact us as soon as possible if you need assistance with an order.

What is your return policy?

Please review our Refund Policy for complete information regarding returns, exchanges, eligibility, and any applicable time limits.

What if I receive the wrong item or there is a problem with my order?

Please contact us as soon as possible with your order information and details about the issue so we can assist you.

How can I contact Uneak Boutique?

Please visit our Contact Us page or call us at 919-810-9512 for assistance with your order, products, or any other questions. We’ll be happy to assist you.